• Types of Helpdesk Tickets
    • Instructional Technology-help with using a program, Clever, Google Training, PBL, programming & robotics, and incorporating meaningful technology in your instruction for the benefit of students.
    • Technology-hardware and software related items in your classroom/school which include, but are not limited to: thin-clients, SmartBoards, printers, projectors, cables/wires, wireless access, content filter, and damaged/missing Chromebooks or iPads.
    • Maintenance-Keys, doors, HVAC, plumbing, or electrical.
  • Submitting Helpdesk Tickets (Google Doc)